/ Refund Policy /

1. Immediate Fulfillment of Digital Services

Our Elite Health delivers real-time access to digital training curricula, private mentorship sessions, proprietary network access, and automated member tracking software. Because these educational resources, live sessions, and platform capabilities are made available immediately upon payment confirmation:

• All payments are classified as final, non-refundable, and non-reversible.
• No partial refunds, prorated allowances, or cooling-off cancellations will be granted once an account or training tier has been activated.
• Changing your mind, non-attendance in scheduled coaching sessions, or a lack of personal platform usage does not constitute valid grounds for a refund.

2. Compensation & Network Commission Distribution

Upon the confirmation of any membership or plan enrollment, our compensation architecture automatically and irreversibly calculates and distributes Direct, Indirect, and Team commissions across the member network hierarchy in real-time. Because these commissions are instantaneously credited to referring members' balances, reversing transactions would disrupt ledger integrity. Consequently, all fees paid are irrevocable.

3. Prohibition of Chargebacks & Payment Disputes

By registering an account and purchasing any service on Our Elite Health, you explicitly agree not to initiate unauthorized chargebacks, claims, or payment disputes through your credit card issuer, bank, or third-party payment gateway (e.g. Binance, Stripe, mobile wallets):

• Immediate Account Termination: In the event that a chargeback, payment dispute, or reversal request is initiated, your member account will be immediately and permanently terminated.
• Balance Forfeiture: All pending commission balances, active rank titles, and network connections associated with the account will be completely forfeited.
• Blacklisting: The associated user identity, verified phone numbers, and payment handles will be permanently blacklisted from all future services across the Our Elite Health ecosystem.
• Legal Recourse: We reserve the right to seek recovery of disputed funds, administrative recovery costs, and associated legal damages through statutory channels.

4. Limited Technical Exception Clause

The sole limited exception to this strict No Refund Policy applies exclusively to verified duplicate billing caused by automated payment gateway errors:

• If a member's payment source is charged more than once for a single order due to a transient payment gateway glitch, and the duplicate charge is substantiated by verified gateway transaction IDs, Our Elite Health will refund the duplicate charge.
• To claim a duplicate charge correction, you must notify our billing department within 48 hours of the transaction timestamp with complete transaction references.

5. Contact Billing Support

For inquiries regarding billing verification or account transaction references, please contact our support department:

• Email: [email protected]
• Phone: +44 785 3753289
• Registered Office: 58A Tudor Road Hayes, UK / Okara, Pakistan